Trusted Managed IT Services Provider Across Australia
IT&C is a leading Australian managed IT services provider with over two decades of experience helping businesses, schools, healthcare providers, and government agencies build secure, efficient, and reliable technology environments. Based across NSW, QLD, and VIC — with offices in Sydney, Melbourne, Brisbane, the Gold Coast, and the Central Coast — IT&C delivers managed IT support, cybersecurity, cloud solutions, Apple technology, and enterprise IT procurement to organisations across Australia and New Zealand.
We are more than just an IT company. We are your local technology partner — proactive, responsive, and genuinely invested in helping your organisation thrive through smarter technology decisions.
Company Overview
IT&C was founded with a single purpose: to give Australian businesses access to enterprise-grade IT support without the enterprise price tag. Since our founding, we have grown from a local IT support team into a full-service managed IT services provider operating across six office locations in NSW, QLD, and VIC — with full coverage across Australia and New Zealand.
Over the past two decades, we have supported thousands of organisations across education, healthcare, government, and business — helping them adopt smarter technology, protect their data, and operate without the frustration of constant IT failures.
Today, IT&C is a Microsoft Cloud Solution Provider (CSP), an Apple Authorised Specialist, and a certified partner to Microsoft, HP, Cisco, Nutanix, Adobe, Jabra, and more. Our team of certified engineers, account managers, and strategic IT consultants work together to deliver technology outcomes that are practical, affordable, and built for the long term.
Pillar 1: Australian Cyber Security
Cyber threats are the single biggest risk facing Australian businesses today. At IT&C, we take a proactive, layered approach to cybersecurity — ensuring your organisation is protected before an incident occurs, not scrambling to recover after one.
Our Australian cybersecurity services are built around the ASD Essential Eight framework and include:
UTM Firewall
Enterprise-grade intrusion protection that detects and blocks inbound cyberattacks while allowing legitimate traffic to flow freely.
Endpoint Protection, Detection & Response (EPDR)
Advanced threat detection that goes far beyond traditional antivirus, monitoring program behaviour and hunting for threats in real time.
Microsoft Office 365
Default Microsoft 365 settings leave organisations exposed. Our security team configures and maintains your environment to cybersecurity best practices.
Multi-Factor Authentication (MFA)
Protecting every user account with layered authentication, balancing security with ease of use for your team.
Single Sign-On (SSO)
Streamlined, secure access across all on-premises and cloud applications from a single set of credentials.
Remote Worker Security
Enterprise-grade protection for employees working from home, travelling, or accessing systems from remote locations across Australia and beyond.
Pillar 2: Managed IT Services & Support
Constant crashes, dropped internet, vanishing printers, and freezing laptops aren’t normal — and they’re costing your business time and money every single day. IT&C’s managed IT services eliminate the daily IT frustrations and keep your systems running at peak performance, around the clock.
Our managed IT support services Australia include:
24/7 Monitoring
Proactive round-the-clock monitoring of your systems’ capacity, performance, and health. Issues are identified and resolved before they impact your business — often while you sleep.
Local Australian IT Helpdesk
Dedicated, Australia-based support staff who solve problems on the spot. We don’t just fix the issue — we mentor your team to prevent it happening again.
Cloud Support
Navigating cloud provider support can be frustrating and time-consuming. IT&C acts as your single point of escalation for Microsoft Azure, Microsoft 365, and all major cloud platforms.
Audit Reporting & Capacity Planning
Regular performance analysis and capacity forecasting so your team always has what they need before they need it.
Remote Access Support
Remote access and control capabilities that allow our engineers to support your team anywhere in Australia — from Perth to New Caledonia.
Employee Onboarding & Equipment Setup
Seamless onboarding for new staff, with accounts, devices, and access configured and ready from day one.
Pillar 3: Strategic IT
Great technology isn’t just about keeping the lights on — it’s about using strategic IT to drive better business outcomes. IT&C’s strategic IT services give your organisation the clarity, planning, and executive-level expertise to make confident technology decisions that support long-term growth.
Our strategic IT consulting services include:
Business Continuity Planning
If your systems are compromised, hacked, or experience a critical failure, IT&C ensures your organisation can continue operating. We plan, test, and maintain your business continuity framework.
Cybersecurity Evaluation & Training Programs
Equip your team with the knowledge and habits to identify, understand, and prevent cyber threats. Your people are your first and last line of defence.
Management Meeting Attendance
IT&C’s CEO James Han and COO Michael Sobota bring deep IT expertise to your board and executive meetings, empowering leadership to make IT decisions with confidence.
IT Strategy Reviews
Comprehensive reviews of your current technology environment, with recommendations for improvement, cost reduction, and alignment with your business goals.
Virtual CIO (vCIO) Services
Access an experienced IT executive without the cost of a full-time hire. IT&C’s vCIO service gives your organisation strategic IT leadership, roadmap planning, and vendor management expertise on demand.
Why Australian Organisations Choose IT&C
There are hundreds of IT companies in Australia. Here’s what makes IT&C different:
20+ Years of Australian IT Experience — we’ve been delivering managed IT services since before cloud computing existed. That depth of experience means fewer surprises and faster resolutions for your organisation.
Apple Authorised Specialist — one of a select number of Apple Authorised Specialists in Australia, with certified expertise across the full Apple product range for education, government, healthcare, and business.
Microsoft Cloud Solution Provider (CSP) — direct Microsoft partnership means your organisation benefits from consolidated billing, direct escalation access, and expert Microsoft 365 and Azure support through a single trusted team.
Local Australian Team — offices in North Sydney, Castle Hill, Erina, Brisbane, Gold Coast, and Melbourne — with full remote support coverage across Australia and New Zealand. Real people. Real support. Right here.
Proactive, Not Reactive — our 24/7 monitoring and managed services model means we identify and resolve issues before they become business-disrupting incidents.
No Lock-In Philosophy — we recommend what’s right for your business, not what’s most profitable for us. Our clients stay because they want to, not because they have to.
Trusted by Schools, Healthcare, Government & Business — across education, healthcare, government, and enterprise, IT&C has the sector-specific expertise to deliver technology solutions that fit your world.
Technology Built for Growth, Priced for Reality
Whether you’re managing a classroom or a company, you need tech that just works. We offer a curated range of technology designed to keep your data safe and your team productive. We believe high-performance tech shouldn’t come with a high-barrier cost—that’s why we offer scalable solutions and flexible budget options to help you grow on your own terms.
Enquire today, one of our team will call you back with a customised Quote.
OUR TEAM
Support
E: support@itnc.com.au
P: 1300 768 728 (opt 1)
Priorities, Response Times, Details
Sales
E: sales@itnc.com.au
P: 1300 768 728 (opt 2)
Accounts
E: accounts@itnc.com.au
P: 1300 768 728 (opt 3)
OFFICE LOCATION
NSW
Level 17
Coca-Cola Place, 40 Mount Street
North Sydney NSW 2060
NSW
Unit 20/10
Gladstone Road
Castle Hill NSW 2154
NSW
Unit 1/166A
Central Coast Highway
Erina NSW 2250
QLD
Suite 5, Upper West Wing,
BTP Conference Centre,
1 Clunies Ross Court,
Eight Mile Plains
Brisbane, QLD 4113
QLD
Level 13
50 Cavill Ave
Surfers Paradise QLD 4217
VIC
Level 10
555 Lonsdale St
Melbourne VIC 3000
OUR TEAM
Support
E: support@itnc.com.au
P: 1300 768 728 (opt 1)
Priorities, Response Times, Details
Sales
E: sales@itnc.com.au
P: 1300 768 728 (opt 2)
Accounts
E: accounts@itnc.com.au
P: 1300 768 728 (opt 3)
OFFICE LOCATION
NSW
Level 17
Coca-Cola Place, 40 Mount Street
North Sydney NSW 2060
NSW
Unit 20/10
Gladstone Road
Castle Hill NSW 2154
QLD
Suite 5, Upper West Wing,
BTP Conference Centre,
1 Clunies Ross Court,
Eight Mile Plains
Brisbane, QLD 4113
VIC
Level 10
555 Lonsdale St
Melbourne VIC 3000
QLD
Level 13
50 Cavill Ave
Surfers Paradise QLD 4217